Courses
Our training & learning library
eLearning courses
Risk Assessment
This Risk Assessment training course will make you aware of the need for risk assessments in the workplace and the essential steps in carrying out an effective risk assessment.
PPE
Personal Protective Equipment should be a last resort for preventing hazards at work. However, it's crucial to wear comfortable, correctly fitted and in good condition PPE if needed. If your work requires the use of PPE, this course will help you understand the key concerns.
working at heights - Fall protection
It highlights the risks of working at height and practical ways to prevent falls from height.
OSH Introduction
It aims to provide employees with sufficient information to enable them to protect themselves, others and the environment from harm.
OSH management
Risk Communication
The course provides students with knowledge of the principles and practice of risk communication focusing on the areas of environment and health.
Safety in construction
This course provides workers in the construction industry with important information on how to work safely at all times
Safety Signage
The Safety Signs training course explains the different types of safety signs and symbols and how and where health & safety signs should be used to ensure they are most effective.
Leadership
How directors and boards can lead effective health and safety performance.
slips, trips and falls
Understand what causes slips and trips and how to prevent them
FIre Safety
It aims to ensure that all employees know how to prevent fires in the workplace and what actions to take in the event of a fire.
emergency evacuation
This course explains why evacuations happen, what happens during an emergency, and one's responsibilities during evacuation.
Electrical safety
How to assess electrical hazards and put the right controls in place.
Ergonomics
This training is going to provide you with valuable information and techniques you can use to avoid the kinds of painful injuries that can occur due to work in industrial settings.
chemical safety
This course is for anyone either directly working with hazardous chemicals or who is responsible for persons working with hazardous chemicals.
Heavy Equipment and vehicle safety
This course provides safety awareness training for heavy equipment and vehicle workers in construction work zones.
Weather conditions in construction
Biological factors and health
Noise and vibrations
First Aid
Learn first aid to save lives and reduce adverse effects of injuries or illnesses.
Hand tools safety
Hand Tool Safety will cover the proper safety measures for both hand tools and power tools. This will educate workers and create health and safety awareness while working with hand tools
confined spaces
A confined space is one which is both enclosed or largely enclosed and has a reasonably foreseeable specified risk to workers.
lifting and construction machinery
This course highlights the safe working principles and controls required to reduce the chances of accidents occurring as a result of lifting operations.
ATEX Explosion Protection
This ATEX Training Course is suitable for personnel who need awareness and understanding of legislation for safe equipment use in explosive atmospheres.
LO-TO (Lock out-Tag out)
This LOTO training course teaches safe lockout/tagout operations. It allows staff to work safely by disabling machinery to prevent injury or death.
Forklift operation
This course teaches the safe handling of forklift and pallet trucks to prevent harm to learners and colleagues.
Workplace Safety Culture
This course teaches employees to identify hazards and risky behavior for safer cultivation and promote a healthy culture.
Efficient Meetings
The importance of improving your meeting facilitation skills. Tips on planning and facilitating meetings. Common types of meetings.
Handling challenging situations in meetings.
Presentation Skills
Ways how to prepare a presentation. Best practices for presentation design. Strategies for delivering good presentations. Dealing with stress and fear of public speaking.
Team Management
The importance of good team management and required skills. Essential qualities of good leaders-hip. Common personality types and working styles. Different management styles. Team manager tasks and how to perform them success-fully.
Conflict Resolution
Categories and common causes of work-related conflicts. Constructive and destructive conflicts. Preventing conflict – warning signs, understanding the other party. Strategies for handling conflicts. A manager’s role in conflict situations.
Leadership
Defining leadership. Difference between a leader and a boss. Why leadership is important. What is expected from a leader. Why being a boss is not enough. Leadership styles, How to be a better leader. Traits and actions of a good leader.
Sustainable workplace
Practical advice on how to save electricity. Simple steps on how to use heating and ventilation more
efficiently. Ways you can avoid water waste in your workplace. Good practices for reducing and recycling waste.
Inclusion & Diversity
Defining diversity. Common differences. Benefits of embracing diversity and inclusion. The focus of inclusion. Describing inclusion. Describing an inclusive workplace. Reasons for a lack of
inclusion in the workplace. Combating discrimination in the workplace.
Unconscious Bias
Definition of unconscious bias. Ways a person can be biased. Causes of unconscious bias. Recognizing and dealing with unconscious bias. Types of unconscious bias – similarity, beauty, gender, etc. Effects of unconscious bias on impacted people.
Anti-Money Laundring
Definition of money laundering. Issues caused by money laundering. Common and modern ways of money laundering. Fighting money laundering. Terrorism financing and it’s implications. Typical ways of terrorism financing.
Data Protection
The importance of data protection in the workplace. Essential security measures. Common security risks. How data breaches happen. Practical tips on protecting data.
Business Ethics
The importance of good negotiation in various environments. Verbal and non-verbal communication. Active listening. Asking purposeful questions. Assertiveness techniques.
Negotiation Skills
The importance of good negotiation in various environments. Verbal and non-verbal communication. Active listening. Asking purposeful questions. Assertiveness techniques.
Sales Skills
Psychological concepts that affect the customers’ choices. Buyer personas. Solution selling and adding value to the sales process. Essential skills (prospecting, communication, handling objections). Closing strategies and post-sale communication.
Negotiation Process
The importance of good negotiation in various environments. Stages of negotiation. Preparing for negotiations – objectives, knowing the other party. Negotiation types, styles and tactics. Closing strategies.
Handling Complains
Causes for complaints in the workplace and from customers. Valuable outcomes of dealing with complaints. Basic steps of handling complaints in the workplace. Handling common scenarios of customer complaints – dealing with heightened emotions, faulty products, refund requests, and more.
Customer Service
Causes for complaints in the workplace and from customers. Valuable outcomes of dealing with complaints. Basic steps of handling complaints in the workplace. Handling common scenarios of customer complaints – dealing with heightened emotions, faulty products, refund requests, and more.
Mental health in the workplace
How is good mental health defined? What are the signs to look out for, types of stress that arise in the work environment and how to deal with it? The importance of work-life balance to create a productive and stress-free work environment.
Harassment in the workplace
Definition of harassment, common misconceptions and excuses, effects of harassment, identification and combatting harassment. Types of workplace harassment - racial, sexual, age-related.